Provider Contact Information
This comprehensive directory provides contact information for employment service providers across Australia, organized by region and service type to help you find the right support in your area.
How to Use This Directory
Finding Providers Near You
- Locate your region in the directory below
- Identify service types you need (general, disability, youth, etc.)
- Contact providers directly using the information provided
- Compare services by speaking with multiple providers
- Make appointments for initial consultations
Contact Information Accuracy
- All contact information is updated regularly
- Providers may change details without notice
- Always verify current information when contacting
- Report any outdated information to help us maintain accuracy
National Provider Networks
Major National Providers
MAX Employment
- National Contact: 1800 MAX JOBS (1800 629 5627)
- Website: maxsolutions.com.au
- Email: [email protected]
- Services: General employment, disability services, youth programs
- Coverage: Nationwide with 200+ offices
atWork Australia
- National Contact: 1300 080 856
- Website: atworkaustralia.com.au
- Email: [email protected]
- Services: General employment, mature age, disability services
- Coverage: Nationwide network
WISE Employment
- National Contact: 1800 947 338
- Website: wiseemployment.com.au
- Email: [email protected]
- Services: Sustainable employment, training, social enterprises
- Coverage: Major cities and regional centers
APM Employment Services
- National Contact: 13 27 76
- Website: apm.net.au
- Email: [email protected]
- Services: General employment, disability services, youth programs
- Coverage: Nationwide presence
Employment Plus (Salvation Army)
- National Contact: 13 72 58
- Website: salvationarmy.org.au/employmentplus
- Email: [email protected]
- Services: Holistic employment support, community-based
- Coverage: Urban and regional locations
State and Territory Contacts
New South Wales
Sydney Metropolitan
Providers in Sydney CBD
- Provider A: (02) 9xxx xxxx - Level x, xxx George Street, Sydney
- Provider B: (02) 9xxx xxxx - Suite x, xxx Pitt Street, Sydney
- Provider C: (02) 9xxx xxxx - xxx Elizabeth Street, Sydney
Western Sydney
- Provider D: (02) 9xxx xxxx - xxx Parramatta Road, Parramatta
- Provider E: (02) 9xxx xxxx - xxx Great Western Highway, Blacktown
- Provider F: (02) 9xxx xxxx - xxx Liverpool Road, Liverpool
Northern Sydney
- Provider G: (02) 9xxx xxxx - xxx Pacific Highway, Chatswood
- Provider H: (02) 9xxx xxxx - xxx Miller Street, North Sydney
Southern Sydney
- Provider I: (02) 9xxx xxxx - xxx Princes Highway, Hurstville
- Provider J: (02) 9xxx xxxx - xxx Forest Road, Sutherland
Regional NSW
Hunter Region
- Provider K: (02) 4xxx xxxx - xxx Hunter Street, Newcastle
- Provider L: (02) 4xxx xxxx - xxx Pacific Highway, Charlestown
Illawarra
- Provider M: (02) 4xxx xxxx - xxx Crown Street, Wollongong
- Provider N: (02) 4xxx xxxx - xxx Princes Highway, Fairy Meadow
Central Coast
- Provider O: (02) 4xxx xxxx - xxx Mann Street, Gosford
- Provider P: (02) 4xxx xxxx - xxx The Entrance Road, The Entrance
Victoria
Melbourne Metropolitan
Melbourne CBD
- Provider Q: (03) 9xxx xxxx - Level x, xxx Collins Street, Melbourne
- Provider R: (03) 9xxx xxxx - xxx Bourke Street, Melbourne
- Provider S: (03) 9xxx xxxx - xxx Flinders Street, Melbourne
Northern Melbourne
- Provider T: (03) 9xxx xxxx - xxx High Street, Preston
- Provider U: (03) 9xxx xxxx - xxx Sydney Road, Brunswick
Western Melbourne
- Provider V: (03) 9xxx xxxx - xxx Barkly Street, Footscray
- Provider W: (03) 9xxx xxxx - xxx Ballarat Road, Sunshine
Eastern Melbourne
- Provider X: (03) 9xxx xxxx - xxx Whitehorse Road, Box Hill
- Provider Y: (03) 9xxx xxxx - xxx Burke Road, Camberwell
Southern Melbourne
- Provider Z: (03) 9xxx xxxx - xxx Chapel Street, St Kilda
- Provider AA: (03) 9xxx xxxx - xxx Dandenong Road, Caulfield
Regional Victoria
Geelong
- Provider BB: (03) 5xxx xxxx - xxx Moorabool Street, Geelong
- Provider CC: (03) 5xxx xxxx - xxx Malop Street, Geelong
Ballarat
- Provider DD: (03) 5xxx xxxx - xxx Sturt Street, Ballarat
- Provider EE: (03) 5xxx xxxx - xxx Mair Street, Ballarat
Queensland
Brisbane Metropolitan
Brisbane CBD
- Provider FF: (07) 3xxx xxxx - Level x, xxx Queen Street, Brisbane
- Provider GG: (07) 3xxx xxxx - xxx Adelaide Street, Brisbane
Northern Brisbane
- Provider HH: (07) 3xxx xxxx - xxx Gympie Road, Chermside
- Provider II: (07) 3xxx xxxx - xxx Sandgate Road, Clayfield
Southern Brisbane
- Provider JJ: (07) 3xxx xxxx - xxx Logan Road, Woolloongabba
- Provider KK: (07) 3xxx xxxx - xxx Pacific Highway, Springwood
Regional Queensland
Gold Coast
- Provider LL: (07) 5xxx xxxx - xxx Gold Coast Highway, Surfers Paradise
- Provider MM: (07) 5xxx xxxx - xxx Nerang Street, Southport
Sunshine Coast
- Provider NN: (07) 5xxx xxxx - xxx Horton Parade, Maroochydore
- Provider OO: (07) 5xxx xxxx - xxx Nicklin Way, Caloundra
Western Australia
Perth Metropolitan
Perth CBD
- Provider PP: (08) 9xxx xxxx - Level x, xxx St Georges Terrace, Perth
- Provider QQ: (08) 9xxx xxxx - xxx Murray Street, Perth
Northern Perth
- Provider RR: (08) 9xxx xxxx - xxx Wanneroo Road, Wanneroo
- Provider SS: (08) 9xxx xxxx - xxx Alexander Drive, Dianella
Regional WA
Mandurah
- Provider TT: (08) 9xxx xxxx - xxx Pinjarra Road, Mandurah
Bunbury
- Provider UU: (08) 9xxx xxxx - xxx Victoria Street, Bunbury
South Australia
Adelaide Metropolitan
Adelaide CBD
- Provider VV: (08) 8xxx xxxx - Level x, xxx King William Street, Adelaide
- Provider WW: (08) 8xxx xxxx - xxx Rundle Mall, Adelaide
Northern Adelaide
- Provider XX: (08) 8xxx xxxx - xxx Main North Road, Elizabeth
- Provider YY: (08) 8xxx xxxx - xxx Port Road, Hindmarsh
Tasmania
*Hobart
- Provider ZZ: (03) 6xxx xxxx - xxx Collins Street, Hobart
- Provider AAA: (03) 6xxx xxxx - xxx Liverpool Street, Hobart
Launceston
- Provider BBB: (03) 6xxx xxxx - xxx Brisbane Street, Launceston
- Provider CCC: (03) 6xxx xxxx - xxx George Street, Launceston
Australian Capital Territory
Canberra
- Provider DDD: (02) 6xxx xxxx - xxx Northbourne Avenue, Canberra City
- Provider EEE: (02) 6xxx xxxx - xxx Petrie Plaza, Civic
- Provider FFF: (02) 6xxx xxxx - xxx Hibberson Street, Gungahlin
Northern Territory
Darwin
- Provider GGG: (08) 8xxx xxxx - xxx Smith Street, Darwin
- Provider HHH: (08) 8xxx xxxx - xxx Cavenagh Street, Darwin
Alice Springs
- Provider III: (08) 8xxx xxxx - xxx Todd Street, Alice Springs
Specialized Service Contacts
Disability Employment Services
National DES Providers
- APM Disability Services: 13 27 76
- atWork Australia DES: 1300 080 856
- MAX Disability Services: 1800 629 5627
- EPIC Assist: 1800 372 344
- House with No Steps: (02) 9479 3500
Youth Employment Services
Transition to Work Providers
- YMCA Australia: Contact local branch
- Mission Australia: 13 14 46
- The Smith Family: 1800 024 069
- Brotherhood of St Laurence: (03) 9483 1183
Indigenous Employment Services
Specialized Indigenous Providers
- ARRCS: (02) 6285 4244
- Wirra Hub: (08) 8271 6111
- Aboriginal Employment Company: Contact regional offices
Mature Age Employment Services
Age-Specific Support
- Australian Human Resources Institute: (03) 9918 9200
- Career Management Institute: (07) 3229 0088
- Various providers: Check local mature age programs
Government Contact Information
Department of Employment and Workplace Relations
- General Inquiries: 1800 805 260
- Provider Complaints: 1800 805 260
- Website: dewr.gov.au
Services Australia (Centrelink)
- JobSeeker Payment: 132 850
- Disability Support: 132 717
- Youth and Students: 132 490
- General: 132 850
State Government Employment Services
- NSW: Service NSW - 13 77 88
- VIC: Jobs Victoria - 13 38 73
- QLD: Queensland Government - 13 74 68
- WA: Jobs and Skills WA - (08) 6551 5000
- SA: Government of SA - (08) 8226 8226
- TAS: Jobs Tasmania - 1300 135 513
- ACT: Access Canberra - 13 22 81
- NT: Territory Families - (08) 8999 5511
Emergency and Crisis Contacts
Immediate Support
- Emergency Services: 000
- Lifeline: 13 11 14
- Beyond Blue: 1300 22 4636
- Suicide Call Back Service: 1300 659 467
Financial Emergency
- National Debt Helpline: 1800 007 007
- Salvation Army: 13 72 58
- St Vincent de Paul: Contact local conference
- Red Cross: 1800 733 276
How to Make Contact
Preparing for First Contact
Information to Have Ready
- Your Customer Reference Number (CRN)
- Current address and contact details
- Employment history and qualifications
- Any specific needs or circumstances
- Preferred appointment times
Questions to Ask
- What services do you provide?
- How often will we meet?
- What training programs are available?
- What is your job placement success rate?
- How do you support people in my situation?
Making Appointments
Best Times to Call
- Tuesday to Thursday, 10am-3pm (avoid peak times)
- Avoid Monday mornings and Friday afternoons
- Call early in the day for same-week appointments
What to Expect
- Initial phone screening
- Appointment booking within 1-2 weeks
- Information about what to bring
- Location and accessibility information
Tips for Successful Contact
Phone Calls
- Have your information ready before calling
- Be prepared to wait during busy periods
- Ask for direct contact details for follow-up
- Take notes during conversations
- Confirm appointment details
Email Contact
- Use clear subject lines
- Include your contact information
- Be specific about your inquiry
- Allow 2-3 business days for response
- Follow up if you don’t hear back
In-Person Visits
- Call ahead to check if appointments are needed
- Bring identification and relevant documents
- Arrive early and allow time for parking
- Dress appropriately for professional meeting
- Be prepared to wait during busy periods
Keeping Contact Information Current
Updates and Changes
Provider contact information can change due to:
- Office relocations
- Phone number changes
- Staff changes
- Service area modifications
- Contract changes
Reporting Changes
If you find outdated information:
- Contact us through our website
- Report to the Department of Employment
- Update your own records
- Share with other jobseekers
Additional Resources
Provider Information Sources
- JobSearch.gov.au: Official provider finder
- Department of Employment: Provider performance data
- Provider websites: Direct service information
- Community notices: Local provider information
Advocacy and Support
- Welfare Rights Centres: Legal advice and advocacy
- Community Legal Centres: Free legal assistance
- Disability Advocacy: Specialized support
- Multicultural Services: Culturally appropriate support
Getting Help with Contacts
If you need assistance finding appropriate providers or making contact, visit our Contact page for personalized support.
Remember that building good relationships with providers starts with effective communication from the first contact. Be clear about your needs, professional in your approach, and persistent in following up.
Disclaimer: Contact information is provided for general reference and may change without notice. Always verify current details when contacting providers directly.