Children & Family Services
Child Protection
Reporting Child Abuse
If you suspect a child is being abused or is in immediate danger:
Emergency: 000 (Police, Fire, Ambulance)
State Child Protection Services:
- NSW: Child Protection Helpline 132 111
- VIC: Child Protection 131 278
- QLD: Child Safety 1800 177 135
- WA: Crisis Care 1800 622 258
- SA: Child Abuse Report Line 131 478
- TAS: Child Safety Service 1300 737 639
- NT: Child Protection 1800 700 250
- ACT: Child Protection 1300 556 729
National: Childwise National Child Abuse Prevention Hotline 1800 991 099
Support Services for Children
- Family support services
- Child and youth mental health services
- School counselors
- Therapeutic services
Parenting Support
New Parent Support
- Pregnancy, Birth & Baby Helpline: 1800 882 436 (24/7)
- New parent home visits
- Parenting classes and workshops
- Breastfeeding support
- Postnatal depression support
Child Care Services
- Child Care Subsidy (CCS): Financial assistance for eligible families
- Outside School Hours Care (OSHC): Before/after school and vacation care
- Family Day Care: Home-based care
- Occasional Care: Flexible short-term care
Child Care Provider Finder: childcare.gov.au
Developmental Support
Early Intervention (0-6 years)
Services available through:
- Child development checks
- Speech therapy
- Occupational therapy
- Physiotherapy
- Psychology services
Disability Support
- National Disability Insurance Scheme (NDIS): 1800 800 110
- Early Childhood Early Intervention (ECEI) for children under 7
- Family support services
- Specialized therapy services
- Equipment and assistive technology
Children’s Health
Immunization
- Australian Immunisation Register: 1800 653 809
- Free childhood immunizations
- School-based vaccination programs
Mental Health Support for Children
- Kids Helpline: 1800 551 800 (ages 5-25, 24/7)
- headspace: 1800 650 890 (youth mental health, ages 12-25)
- Child psychologists and counselors
- Family therapy services
Educational Support
Special Needs Education
- Individual education plans
- Integration support
- Special schools and classes
- Educational adjustments and accommodations
Learning Difficulties
- Educational assessments
- Learning support programs
- Tutoring services
- Assistive technology
Financial Support for Families
Government Payments
- Family Tax Benefit: Income support for families
- Child Care Subsidy: Assistance with child care costs
- Parenting Payment: Income support for single parents
- Carer Allowance: Support for caring for children with disabilities
Centrelink: 136 150 or servicesaustralia.gov.au
Additional Support
- Emergency financial relief
- Food vouchers and assistance
- Utility bill assistance
- Back-to-school support
Crisis Support for Families
Immediate Safety
- Emergency: 000
- Kids Helpline: 1800 551 800
- Parentline: Numbers vary by state
- Family Relationship Advice Line: 1800 050 321
Domestic Violence Support
- 1800RESPECT: 1800 737 732 (24/7)
- Safe accommodation
- Legal assistance
- Counseling services
- Safety planning
Resources by State
New South Wales
- Family Referral Service: 1800 799 258
- Parentline NSW: 1300 1300 52
Victoria
- Child FIRST: 1300 543 779
- Parentline Victoria: 13 22 89
Queensland
- Family & Child Connect: 1800 171 780
- Parentline Queensland: 1300 301 300
Western Australia
- Parenting WA: 1800 654 432
- Crisis Care: 1800 199 008
South Australia
- Child and Family Health Service: 1300 733 606
- Parent Helpline SA: 1300 364 100
Tasmania
- Child Health and Parenting Service: 1300 135 513
- Family Helpline: 1300 808 178
Australian Capital Territory
- Parentlink ACT: (02) 6287 3833
Northern Territory
- Parentline NT: 1300 30 1300
Remember: Every child deserves to be safe, healthy, and supported. If you’re concerned about a child’s welfare, trust your instincts and seek help. It’s better to report concerns and be wrong than to not report and have a child suffer.
For immediate danger or medical emergencies: Call 000
This information is for general guidance only. Always consult with relevant authorities and professionals for your specific situation.